Privacy Policy
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1. Introduction
Event Decor Hire is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
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This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites:
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By using our websites or services, you agree to the terms of this Privacy Policy.
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2. Information We Collect
We may collect the following types of personal information:
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2.1 Information You Provide to Us:
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Full name
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Email address
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Phone number
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Company name
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Event details (date, venue, type of event)
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Billing and payment information
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Any other information you voluntarily provide via contact forms, quote requests, bookings, or email correspondence
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2.2 Automatically Collected Information
When you visit our websites, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time and date of visit
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Referring website
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This information helps us improve our website performance and user experience.
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3. How We Use Your Information
We may use your personal information to:
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Respond to inquiries and quote requests
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Process bookings and payments
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Deliver and manage event décor hire services
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Communicate regarding your event
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Send invoices and confirmations
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Improve our website and services
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Send marketing communications (if you have opted in)
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Comply with legal and regulatory requirements
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4. Legal Basis for Processing (POPIA Compliance)
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, we process personal information:
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With your consent
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When necessary to perform a contract
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To comply with legal obligations
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For legitimate business interests
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5. Sharing of Information
We do not sell your personal information.
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We may share your information with:
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Payment processing providers
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Event venues (where required for delivery/coordination)
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Logistics or transport providers
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IT and website service providers
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Legal or regulatory authorities (if required by law)
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All third parties are required to safeguard your information.
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6. Cookies & Tracking Technologies
Our websites may use cookies and similar tracking technologies to:
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Improve functionality
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Analyse traffic
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Enhance user experience
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You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.
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7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
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However, no internet-based system can be guaranteed 100% secure.
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8. Data Retention
We retain personal information only for as long as necessary:
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To fulfil the purposes outlined in this policy
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To comply with legal, tax, or accounting requirements
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To resolve disputes and enforce agreements
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9. Your Rights
Under applicable data protection laws (including POPIA), you have the right to:
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Access your personal information
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Request correction or updating of your information
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Request deletion of your information
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Withdraw consent (where processing is based on consent)
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Object to certain types of processing
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To exercise these rights, please contact us using the details below.
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10. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
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11. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.
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12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
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13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Event Decor Hire
Email: info@eventdecorhire.co.za
Phone: 011-608-1182
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