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Terms and Conditions

1. Introduction

Welcome to the websites of Event Decor Hire.

By accessing or using our website:

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and/or booking our services, you agree to be bound by these Terms & Conditions.

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If you do not agree, please do not use our websites or services.

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2. Services

We provide event décor hire, table styling, and related services for private and corporate events.

All services are subject to:

  • Availability

  • Written quotation

  • Booking confirmation

  • Payment terms

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A booking is only confirmed once a deposit has been received.

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3. Quotations & Pricing

  • All quotations are valid for [7/14/30] days unless otherwise stated.

  • Prices may change without notice until a booking is confirmed.

  • Additional costs may apply for delivery, setup, breakdown, or special requests.

  • Final pricing will be confirmed in writing.

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4. Payment Terms

  • A non-refundable deposit is required to secure a booking.

  • The balance is due [insert timeframe] before the event date.

  • Failure to pay on time may result in cancellation.

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We reserve the right to withhold services if full payment is not received.

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5. Cancellation Policy

  • Deposits are non-refundable.

  • Cancellations within [insert number] days of the event may be subject to additional charges.

  • Refunds (if applicable) are at our sole discretion.

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6. Client Responsibilities

The client agrees to:

  • Provide accurate event details

  • Ensure safe access to the venue

  • Be responsible for hired items from delivery to collection

  • Return all hired items in the same condition

The client is liable for:

  • Damage

  • Loss

  • Theft

  • Breakages

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Replacement costs will be charged at full retail value.

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7. Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access

  • Copy, reproduce, or distribute content without permission

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All content, including images and branding, remains our intellectual property.

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8. POPIA & Personal Information

We collect and process personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our website or services, you:

  • Consent to the collection of your personal information

  • Acknowledge that your information will be processed for booking, communication, and service delivery purposes

  • Confirm that the information you provide is accurate

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For full details on how we handle personal data, please refer to our Privacy Policy.

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9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages.

  • We are not responsible for delays caused by third parties or circumstances beyond our control.

  • Our total liability shall not exceed the amount paid for the services.

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10. Force Majeure

We are not liable for failure or delay caused by events beyond our reasonable control, including:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Venue cancellations

  • Acts of God

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11. Indemnity

You agree to indemnify and hold us harmless from any claims arising from:

  • Misuse of hired items

  • Damage caused by guests

  • Failure to comply with venue regulations

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12. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.

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13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be posted on this page.

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14. Contact Details

For questions regarding these Terms & Conditions:

Event Decor Hire
Email: info@eventdecorhire.co.za
Phone: 011-608-1182

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